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DigiSphere AI bot FAQ

Frequently asked questions about implementing AI chatbots on Highlevel websites. Find answers to common questions about installation, customization, and features.

How does the AI chatbot work on my DigiSphere AI website?

Our AI chatbot for DigiSphere AI websites is trained specifically on your content and provides accurate, contextual answers with proper source citations. The intelligent system learns from your website content, documentation, and FAQs to deliver personalized responses to your visitors 24/7, improving customer satisfaction and reducing support workload.

Can I customize how the AI chatbot looks on myDigiSphere AI site?

Yes, you can fully customize your DigiSphere AI chatbot's appearance. Adjust colors, fonts, chat bubble design, welcome messages, and AI personality to perfectly match your brand identity. The chatbot seamlessly integrates with your DigiSphere AI website's design and maintains consistent branding throughout customer interactions.

How does lead capture work with the DigiSphere AI chatbot?

The DigiSphere AI chatbot intelligently captures leads by asking for contact information at appropriate moments during conversations. You'll receive qualified leads with complete chat transcripts and AI-generated summaries, helping you convert DigiSphere AI website visitors into customers while maintaining a natural, non-intrusive conversation flow.

Can the DigiSphere AI chatbot integrate with other services?

Yes, the DigiSphere AI chatbot integrates seamlessly with WhatsApp, email systems, CRM platforms, and over 50+ communication channels. This ensures smooth handoffs from your DigiSphere AI website to your preferred customer service platforms, maintaining conversation continuity and improving customer experience across all touchpoints.

Is it difficult to install the chatbot on DigiSphere AI ?

Installing the AI chatbot on your DigiSphere AI website takes just minutes. Simply copy and paste a small code snippet into your website's HTML. No technical expertise required - our step-by-step guide makes setup effortless for DigiSphere AI users, with full support available if needed.

What content can I use to train the AI chatbot for DigiSphere AI ?

Train your DigiSphere AI chatbot using various content types: website sitemaps, FAQ sections, PDF documents, PowerPoint presentations, Word documents, knowledge bases, product catalogs, and support documentation. The AI learns from all your existing content to provide comprehensive, accurate customer support that reflects your business expertise.

Will the AI chatbot slow down my DigiSphere AI website?

No, the AI chatbot won't slow down your DigiSphere AI website. It's lightweight (under 50KB), loads asynchronously, and has zero impact on your site's loading speed or Core Web Vitals. Your DigiSphere AI website will maintain optimal performance while providing enhanced customer support and engagement.

Is there a free trial for the DigiSphere AI chatbot?

Yes, we offer a completely free trial for DigiSphere AI users. Test the AI chatbot on your DigiSphere AI website risk-free with no credit card required. Experience all premium features including lead capture, customization options, and integrations to see how the chatbot improves your customer engagement and conversion rates.

Live 24/7 Customer Support

We offer 24/7 live support, ensuring that help is available whenever you need it. Our support team is equipped to handle your questions quickly and efficiently. In addition to live support, we provide an extensive knowledge base, step-by-step tutorials, and helpful videos to guide you through any issue. Our support surpasses the majority of our competitors, giving you peace of mind and access to the resource you need to succeed.

Full Set Up & Support Included

Not tech-savvy? No problem. We make it easy to get started:

1-on-1 onboarding call

Our expert success rep sets everything up with you, step-by-step.

Every call is Recorded

Access all your call recordings, so you can review details whenever you need.

VIP 24/7 Support

Anytime you need help we’re here 24/7, just a message away.

Need to make tweaks or adjustments?
…we’ll guide you through every update, no stress.

Real-time notifications, text or email

You’ll always know exactly what’s happening.

You’ll know when a call has started and MIA can transfer the call to you

They have an impressive knowledge base, and their ability to troubleshoot and provide solutions on the spot has been invaluable. It's rare to find a company that combines top-tier technical capabilities with such strong customer service, but Digi Sphere AI does it seamlessly.

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Brian Myers

Small Business Owner